Lake View Resort,Near Lonavala Lake,Ryewood - 4,Lonavala

Article 1(Scope of Application)

These Terms and Conditions shall govern any accommodation agreements or any other related contracts entered into between the hotel and the guest (including daytime guests using rooms for teleworking, etc.; the same shall apply hereinafter), and any matters not stipulated in the Terms and Conditions shall be governed by law and generally established customs.

Any usage guidelines and precautions (hereinafter collectively referred to as “Rules”) presented by the hotel in connection with these Terms and Conditions shall, in addition to the Hotel Rules and Regulations established by the hotel and kept in guestrooms, constitute a part of these Terms and Conditions.

Notwithstanding the preceding paragraph, any special agreements provided by the hotel within the scope permitted by law and customs shall take precedence.

Article 2(Application for an Accommodation Agreement)

• Those applying for an accommodation agreement at the hotel shall provide the hotel with the following information.

  • 1. Guest name and telephone number
  • 2. The date of stay and estimated time of arrival
  • 3. Accommodation fees (generally based on the Basic Accommodation Fees in Appendix 1.)
  • 4. Other information the hotel deems necessary

• In the event that a guest requests to extend their stay beyond the date listed in (2)of the preceding paragraph, an application for a new accommodation agreement is deemed to have been made at the time the request was made.

Article 3(Establishment of the Accommodation Agreement)

• The accommodation agreement shall be established when the hotel accepts the application set forth in the preceding paragraph. However, this does not apply when the hotel proves it has not accepted the application

• When an accommodation agreement has been established as per the provisions of the preceding paragraph, the guest must pay a deposit set by the hotel by the deadline designated by the hotel.

• The deposit shall first be allocated to room charges ultimately payable by the guest, then allocated to fines followed by compensation for damages in the event that the provisions of Articles 6 and 21 apply; any remaining deposit shall be returned at the time of payment in accordance with Article 13.

• The accommodation agreement shall cease to be effective when the guest fails to pay the deposit set forth in Paragraph 2 by the deadline designated by the hotel. However, this is limited to cases in which the hotel notifies guests of a deposit deadline.

Article 4(Special Agreements Not Requiring a Deposit)

• Notwithstanding the provisions of Paragraph 2 of the preceding article, the hotel may accept special agreements that do not require payment of a deposit.

• The preceding paragraph on special agreements shall apply when the hotel does not request payment of the deposit set forth in Paragraph 2 of the preceding article or does not specify a deposit payment deadline when accepting applications for an accommodation agreement.

Article 5(Refusal of Accommodation Agreements)

This hotel may refuse to enter into an accommodation agreement in the following cases:

  • 1. When the accommodation application violates the stipulations of these Terms and Conditions
  • 2. When guestrooms are fully booked
  • 3. When a potential guest is deemed likely to break the law, disrupt public order, or act contrary to public morals during their stay.
  • 4. When a potential guest is deemed to fall under any of the following categories (a) to (c):
  • a. An organized crime group under the Act on Prevention of Unjust Acts by Organized Crime Group Members as stipulated in Article 2(2)(hereinafter “organized crime group”), a member of an organized crime group as stipulated in Article 2(6)(hereinafter “organized crime group member”), an associate member or affiliate of an organized crime group or any other antisocial force
  • b. When the applicant is involved in corporations or other organizations whose operations are controlled by an organized crime group.
  • c. When any of the directors of the applicant’s corporation is classified as a member of an organized crime group
  • 5. When the potential guest’s behavior poses a significant nuisance to other guests.
  • 6. When the potential guest clearly has a contagious disease
  • 7. When the potential guest uses violence, threats, blackmail, or intimidation to make unjust or unreasonable demands against the hotel or its employees, or is deemed to have engaged in any similar acts in the past.
  • 8. When the hotel is unable to accommodate guests due to natural disaster, facility malfunction, or other inevitable circumstances.
  • 9. When the potential guest is intoxicated, exhibits or has exhibited extremely abnormal behavior that may pose a nuisance to other guests, or in cases that fall under the provisions of prefectural ordinances.
  • 10. When the potential guest is extremely unsanitary or is wearing extremely dirty clothes that may cause a nuisance to other guests.
  • 11.When the potential guest conceals the fact that they have reserved a guestroom within the hotel for the purpose of making a profit, either for themselves or for a third party, by selling goods, etc.
  • 12.When the potential guest does not comply with these Terms and Conditions or with cancellation and payment policies when making a reservation

Article 6(The Guest’s Right to Terminate the Accommodation Agreement)

• Guests may request that the hotel terminate the accommodation agreement.

• If the accommodation agreement is terminated in full or in part for reasons attributable to the guest, the hotel shall charge a penalty in accordance with the provisions of Attached Table 2 (only in cases where the hotel specifies a deposit payment deadline and requests payment as stipulated in Article 3(2 )and excludes cases in which the guest cancels the accommodation agreement prior to such payment). However, in the event that the hotel accepts a special agreement as stipulated in Article 4(1), guests are only required to pay a penalty for terminating the accommodation agreement when they have been notified of this obligation.

Article 7(The Hotel’s Right to Terminate the Accommodation Agreement)

• The hotel may terminate the accommodation agreement in the following cases

1. When the guest is deemed likely to break the law, disrupt public order, or act contrary to public morals, or has engaged in such acts, during their stay.

2. When the guest is deemed to fall under any of the following categories(a) to(c):
a. An organized crime group or a member, associate member, or affiliate of an organized crime group or any other antisocial force
b. When the applicant is involved in corporations or other organizations whose operations are controlled by an organized crime group.
c. When any of the directors of the applicant’s corporation is classified as a member of an organized crime group

3. When the guest’s behavior poses a significant nuisance to other guests.

4. When the guest clearly has a contagious disease.

5. When the guest uses violence, threats, blackmail, or intimidation to make unjust or unreasonable demands against the hotel or its employees, or is deemed to have engaged in any similar acts in the past.

6. When the guest cannot be accommodated due to force majeure.

7. When the guest is intoxicated, exhibits or has exhibited extremely abnormal behavior that may pose a nuisance to other guests, or in cases that fall under the provisions of prefectural ordinances.

8. When the guest smokes in bed, messes with firefighting equipment, or otherwise violates the Hotel Rules and Regulations(limited to fire-related regulations).

9. When the guest conceals the fact that they have reserved a guestroom within the hotel for the purpose of making a profit, either for themselves or for a third party, by selling goods, etc.

10.When the guest violates the Hotel Rules and Regulations stipulated in Article 10, commits any of the prohibited acts set forth in Article 11, or otherwise fails to comply with these Terms and Conditions or with rules on cancellation and payment when making a reservation.

• When the hotel cancels the accommodation agreement in accordance with the provisions of the preceding paragraph, the guest will not be charged for services not yet provided.